Privacy

1. Who we are

Linairis Pty Ltd (ABN 50693794642, ACN 693794642) is a UX design and research consultancy registered in Australia. References in this policy to “Linairis”, “we”, “us” or “our” are to Linairis Pty Ltd.

2. Information we collect

We may collect personal information when you interact with this website or when you contact us about our services. This may include:

• Contact details such as name, email address and organisation
• Information you provide in enquiry forms or via email, such as project context or requirements
• Technical information related to your use of the website, such as IP address, browser type and pages visited (via analytics tools)

3. How we use personal information

We use personal information to:

• Respond to enquiries and communicate about our services
• Manage client relationships and project delivery
• Operate, maintain and improve this website and our online presence
• Comply with legal, regulatory and professional obligations

4. Legal basis

We process personal information on the basis of legitimate interests (for example, responding to enquiries and managing client relationships) and, where required, with your consent.

5. Sharing information

We do not sell personal information. We may share information with:

• Service providers who support our operations (such as cloud, hosting or analytics providers)
• Professional advisers where necessary (for example, legal or accounting support)
• Regulators or authorities where required by law or to protect our rights

6. International transfers

Linairis may work with clients and service providers located in other countries. Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections are in place.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law. Retention periods may vary depending on the nature of the engagement and applicable legal obligations.

8. Your rights

Depending on the applicable privacy laws, you may have rights in relation to your personal information, including:

• Accessing personal information we hold about you
• Requesting correction of inaccurate or incomplete data
• Requesting deletion or restriction of processing, where appropriate
• Objecting to certain types of processing, including direct marketing

To exercise these rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before responding.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, use or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

10. Third-party websites

This website may contain links to third-party websites. Those websites are not controlled by Linairis, and this policy does not apply to them. We recommend that you review the privacy policies of any third-party sites you visit.

11. Updates to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “last updated” date.